Buying Online, At a Glance
🚗 14-Day Cooling-Off
Changed your mind? You’ve got 14 days from the day after delivery to cancel.
📄 Easy Returns
Tell us in writing within 14 days, return the car at your cost, and we’ll process your refund.
📏 Mileage Limit
Drive up to 50 miles to try it out. Over that, it’s £2 per extra mile.
💷 Admin Fee
£495 fee applies to all returns within the 14-day period.
⏳ After 14 Days
Still want to return? We’ll apply the £495 fee plus a valuation charge.
🛠 If There’s a Problem
Fault under your statutory rights? Return the car to us at your cost — we’ll handle repairs or rejection fairly.
💳 Refunds
Processed within 14 days once the vehicle is back and checked over.
